|UK Visa - navigation - find chapter|
|Standard Visitor Visa UK||Work visas - right to work in the UK||Family visas in the UK||Student visas in the UK|
|UK visa sponsorship for employers||Biometric residence permits (BRPs)||Tourist and short stay visas||Transit visas in the UK|
|Settled status in the UK||Life in the UK test||Prove your knowledge of English for citizenship and settling||Sponsor visa - workers or students|
|Right of abode in the UK||UK visa fees||Brexit News - UK negotiation with EU||visa-uk-home page|
Find out how to complain about UK Visas and Immigration and how we deal with complaints.
Complaints should be made no later than 3 months after the date of the incident unless there are exceptional circumstances.
if you’re unhappy about a decision
If you’re not satisfied with a decision we have made, or if you want to ask for a review you may be able to apply for an administrative review.
If you’re refused entry or leave to remain
If you’ve been refused entry to, or leave to remain in the United Kingdom and you want to appeal you can read the detailed guidance on how to appeal.This includes information on whether you have a right of appeal for your application.
If you want to report an immigration crime
You can use the contact form if you believe someone is working illegally, or has made a false application to stay in the UK, or is involved in smuggling.
If you’ve had goods or a vehicle seized
Goods and vehicle seizures are dealt with by the National post seizure unit.
If you want a general update
If you want an update on the progress of your application, you can read our service standards to find out our processing times. It also contains details on how we will contact you if your application cannot be decided within the normal service standard.
If you want to complain about other areas of the Home Office
Other areas of the Home Office have their own complaints procedures:
How to complain
If you have a complaint about our service or professional conduct, we encourage you to email us at email@example.com, as you’re likely to receive a quicker reply.
If you are unable to email, you can also write to us at:Complaints Allocation Hub
You can download and print the Home Office complaints form for UK Visas and Immigration (PDF, 812KB, 2 pages)
Complaints do not affect our decision-making process and making a complaint doesn’t mean that your application will be dealt with more quickly or more slowly.
Tell us as much information about yourself as you can. This will help us to find the information relevant to your case, and to contact you about it. The information you should provide is listed below:
What happens next?
Your complaint will be managed by our correspondence team. They’re responsible for ensuring that your complaint is resolved in a satisfactory and timely manner. We’ll send you an acknowledgement when you make a complaint and we may contact you during an investigation for further information.
Read the complaints management guidance for further information about how we deal with your complaints.
How long will it take?
We’ll investigate your complaint and reply to you within 20 working days. We will contact you if we need more time to investigate your complaint. If your complaint suggests serious professional misconduct we aim to respond within 12 weeks, following an impartial investigation.
If you make a very serious complaint we may refer it to the Home Office’s professional standards unit who will write to you and inform you that they are handling your case. If you’ve made a complaint about serious professional misconduct, the investigators will tell you the outcome. Their letter will tell you who to contact if you’re still not satisfied with the outcome.
If you’re not satisfied
If you are not satisfied with our response, you can ask us to review the matter.
A senior member of staff will carry out an independent review of your complaint. They will provide you with further details within 20 working days of the date when you ask for a review.
If you’re still not satisfied at this stage, you may be able to raise the matter with the Parliamentary and Health Service Ombudsman who may be able to help you.
British Citizenship TestRecommended by Visa-UK
Free online practise for everyone
To become a UK citizen you must first pass the exam Life in the UK 2021
Practise test on our web site totally for free
Check your knowledge about life in the UK - and do UK british citizenship and UK passport.
LIFE IN THE UK TEST
Amordates.com Dating Site for FreeRecommended by Visa-UK
Why choose dating site Amordates.com?AmorDates.com dating portal is a unique online dating site. It's free for everyone. We offer free chat to all our users. It will also help you to verify the identity of members. We do care about the quality of our dating portal. Therefore all our profiles are checked by our staff to minimise the scam and unfair usage and keep the highest standard of service. Our service brings together people from around the world. It's also dedicated for those who are interested in finding partner. We never charge you! All function in our dating site was, it is, and always will be completely for FREE!
Gays-Dating.com Dating Site for FreeRecommended by Visa-UK
Why choose dating site Gays-Dating.com?You're lonely gay single? Time to change,. With our service you can find the love of your life. You want to keep, discretion? You can make invisible. Do you want to make sure, that the other side is a real person? You can enable video chat and check out live. We wish you to dating in the Net gave you full satisfaction and allowed to find themselves in love. Gays-Dating.com is one of the modernest dating sites for free, for desktop and mobile. Today we just start operrative in entire world for free.
UK Visa - navigation - find chapterStandard Visitor Visa UK Work visas - right to work in the UK Family visas in the UK Short student visas in the UK General student visas in the UK UK visa fees UK visa center UK visa sponsorship for employers Biometric residence permits (BRPs) Tourist and short stay visas Transit visas in the UK Right of abode in the UK Settled status in the UK Life in the UK test Prove your knowledge of English for citizenship and settling Sponsor visa - workers or students Brexit News - UK negotiation with EU How to complaints visa UK Countries EU and EEA visa-uk-home page